Terms & Conditions

Payment Policy

When you book with Amazing New Zealand Itineraries, a 10% deposit is required. Full payment is due 42 days before your travel date. If you book within 42 days before your travel date, payment is due at the time of booking. Please note some suppliers (for example some of the luxury lodges) require a deposit or earlier payment in which case we will apply the stricter supplier policy. In these cases, we will inform you at the time of quoting.

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Cancellation Policy

All cancellations must be received in writing.  If you cancel your holiday within 30 days prior to your travel date, there will be a 100% charge. 

We advise all travellers to have cancellation and travel insurance. Please ask your Travel Agent.

We chose a variety of accommodations for you, chosen for various reasons such as view, hospitality, location etc. Please note in the event of having to cancel, each establishment has their own cancellation policy, it is not possible to list their conditions each time. 

Excursions may also be cancelled by you but within each provider's own cancellation policy rules (most are between 24 - 72 hours), please note each company has their own cancellation policy. However, if an excursion is cancelled by the service provider due to unfavourable weather conditions, then these are 100% refundable. 

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Privacy Guarantee

Amazing New Zealand does not register the traveller’s address, email address, phone numbers or any personal information. The names and confidential data of the traveller are used only for reservation of the requested services, and will not be used for alternative sales, or handled or sold to third parties.